Includes bibliographical references and index.

Setting up services / Anne Kennaugh -- Writing policies and procedures / Andrea Mummery and Katie Oakley -- Managing services / Cynthia Atwell and Anna M. Cosgrove -- Quality and audit / Linda Maynard -- Independent practice / Kit Artus and Katie Oakley -- Marketing / Janette Murray -- International issues / Panayota Sourtzi -- Occupational health and safety / Katie Oakley -- Health surveillance, health assessment and health screening / Cynthia Atwell -- Mental health and stress / Angela Franklin -- Musculoskeletal disorders and ergonomics / Claire Raistrick -- Health promotion / Tracy McFall and Katie Oakley -- Rehabilitation / Dorothy Ferguson -- Case management / Philip Roy Richardson -- Education, clinical supervision and professional development / Patience D. Kenny -- Research / Jan Maw and Stuart Whitaker.